Privacy Policy

Owner of this website: Lustrabaatane AS
Address: Solvornvegen 314, 6879 Solvorn
Postal Address: Kaien, 6879 Solvorn
E-mail: post@lustrabaatane.no
Our VAT Number is: NO983 634 087.

The purpose of our collection of personal information:
In connection with customer relationships, we obtain different information such as your name, address, email, phone number, organisation number and other necessary information. This information is exclusively used to manage our customer relationships. You have the right to access, correct and delete data we have stored about you. We will store data as long as we consider it necessary to be able to assist you with any of your customer history if you may need it.


Cookies:
Lustrabaatane.com uses cookies on our website. By using our website, you agree to let us use cookies in your browser. Cookies are the standard internet technology that most websites use. We use the information collected to offer you a good customer experience the next time you visit our website. Most browsers, such as Opera, Internet Explorer, Firefox, Safari etc, are set to accept cookies automatically. If you do not want to accept cookies, you will need to change the settings in your browser. Note that this setting may cause many websites to not function optimally.

Use of cookies on this website
Owner: Squarespace / Google Analytics

Objective: Collect information about the viewers who visit the website. We use this information to create reports to improve our web-page. Cookies anonymises all information. The data gives us information and statistics about how many visitors, how visitors come to find the website and tracks the users movement on the site.

Contact form
We store the information that is filled out in our contact forms on the webpage in our CRM- system. We store this information in order to provide good customer service. We strive to not keep the information longer than we feel is necessary. If you wish to be deleted from our system, see the section on access, correction and deletion of personal information below.

Disclosure of personal information to third parties
The disclosure of personal information will not take place unless it imposes statutory disclosure requirements on public authorities.

Processing of personal booking information
Booking is done through ScreenBooking, an external booking company. For information on how personal data is processed, please contact ScreenBooking directly.
Phone: +47 55 29 61 00 or E-mail: post@screentek.no


Processing of personal payment information

  • Online - Lustrabaatane AS use Stripe for online payments. For information on how personal data is processed, please contact www.stripe.com directly or read their privacy policy here https://stripe.com/en-no/privacy

  • Payment in person - For our customers that decide to pay in person, we collect personal information such as name, phone number, and nationality. This information is used as an attachment for the invoice. The personal data is stored for five years, after this time the data is deleted from our system.

  • Booking through a travel operator - Personal data for each customer is not registered when booking a tour through a travel operator.

Sharing
Sharing articles on social media (Facebook, Twitter) is possible. Further handling of data that is shared in social media, is governed by the agreement you have with the relevant online community.

Access, Correction and Deletion of Personal Information
You may have access to the private information that is registered in our system. Please contact Lustrabaatane by e-mail: post@lustrabaatane.no. If the registered information is incorrect, incomplete or you wish to delete your information, please send us an email.

Responsible for data processing
CEO of Lustrabaatane is responsible for the collection of personal information. This person is responsible for internal inspection with regards to the processing of personal information, and that any deviations from applicable laws are reported and corrected. We strive to comply with applicable privacy laws.

If you have any further questions, please contact us via e-mail post@lustrabaatane.no.